WHITE PAPER:
The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies.
WHITE PAPER:
Email has become an integral part of the business workflow. This paper explains why email archiving must be an integral part of every organization and examines the different methods for deploying and managing email archive solutions in an organization.
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QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals.
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This resource describes a back-to-basics approach to enterprise content management (ECM) that gives you the power to organize and properly manage the growing information volumes in your enterprise.
WHITE PAPER:
Consult the following white paper to learn the steps it takes to properly identify and protect your vital records. Also gain a deeper understanding of the risks associated with inadequate preservation, how to evaluate storage options, and more.
WHITE PAPER:
This paper shows how SAP customers, with the help of IBM's ECM (enterprise content management) products, are able to implement a unified content strategy.
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With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...
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In this eBook, find 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
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Learn how an Enterprise Content Management (ECM) solution can securely capture, declare, classify, store and dispose of both electronic and physical records according to fiscal, legal and regulatory requirements.
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Organizations are at risk if they do not plan to implement an enterprise-wide security and event data warehouse to make strategic decisions. This paper introduces Event Data Warehouse, a unique, cost effective and proven solution, that provides actionable results that enable better business decisions.