Computer Communications Networks White Papers

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The Five Must-Have Capabilities for Unbeatable Customer Care sponsored by Pitney Bowes Business Insight WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. Posted: 15 Jan 2010 \| Published: 15 Jan 2010 TOPICS: Communications Networks \| CRM \| CRM Best Practices \| CRM Software \| Middleware \| ROI \| Self-Service Applications Software \| SMS \| Telecommunications Industry \| Telecommunications Networks

The Proven Financial Benefits of SIP Trunk Consolidation sponsored by Siemens Enterprise Communications WHITE PAPER: In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution. Posted: 22 Sep 2010 \| Published: 22 Sep 2010 TOPICS: CIOs \| Communications Networks \| Communications Systems \| Cost Benefit Analysis \| ROI \| SIP

Getting Mobile Collaboration Right sponsored by Avaya WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy. Posted: 19 Jun 2013 \| Published: 19 Jun 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Real Time Conferencing Software \| Smart Phones \| Tablet PC \| Teleconferences \| Videoconferences \| Videoconferencing Software

Evaluating the Total Costs of a Unified Communications Solution sponsored by Cisco WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution. Posted: 17 Jul 2013 \| Published: 17 Jul 2013 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems

Peace of Mind for the Life of Your Business sponsored by Cisco Systems, Inc. WHITE PAPER: In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs. Posted: 28 Aug 2008 \| Published: 28 Aug 2008 TOPICS: Business Process Management \| Communications Networks \| Communications Systems \| Competition \| Cost Benefit Analysis \| Fixed Assets \| Mobile Device Management \| Productivity \| SMBs \| Vendors

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free. Posted: 07 Sep 2011 \| Published: 07 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence - Addressing network traffic trends with new opportunities for business communications sponsored by MegaPath Inc. WHITE PAPER: This paper discusses the origins and future of Multi Protocol Label Switching (MPLS) technology, highlighting how new applications are demonstrating the potential of these networks and uncovering advantages you can expect to see. Posted: 20 May 2011 \| Published: 20 May 2011 TOPICS: Cloud Computing \| Communications Networks \| MPLS \| Network Infrastructure \| Network Management \| Networking

Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT sponsored by Mitel Networks Limited WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT. Posted: 20 Mar 2018 \| Published: 20 Mar 2018 TOPICS: Collaboration \| Communications Networks \| Communications Software \| Communications Systems \| Unified Messaging \| Unified Messaging Systems

Plantronics Voyager Legend™ UC: Product Guide sponsored by Insight and Plantronics WHITE PAPER: This white paper details a wireless headset solution that can connect to your PC, smart phone or tablet. Posted: 15 Nov 2013 \| Published: 15 Nov 2013 TOPICS: Communications Hardware \| Communications Networks \| Network Infrastructure \| Network Management \| Networking \| Networking Hardware

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications sponsored by IBM WHITE PAPER: Access this whitepaper to learn more about unified communications in the workplace and how your company can transform your voice, video, and collaboration infrastructure. Posted: 08 Dec 2011 \| Published: 08 Dec 2011 TOPICS: CIOs \| Collaboration \| Communications Networks \| Network Management \| Network Security \| Networking \| SIP \| Smart Phones \| Unified Messaging \| VoIP