EGUIDE:
In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
EZINE:
In this week's Computer Weekly, as UK government attempts to create a digital identity standard flounder, we examine progress on establishing the online ID system the digital economy needs. Barclays bank talks about its move to DevOps and public cloud. And we find out how AI could help improve IT service management. Read the issue now.
EBOOK:
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
EZINE:
In this week's Computer Weekly, our latest buyer's guide examines the key role that container technology will play in post-pandemic IT architectures. The UK government is under fire for its opaque approach to gigabit broadband strategy. And we assess the storage options for the growing volumes of unstructured data. Read the issue now.
EGUIDE:
ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.
EBOOK:
ITSM workflows help an organization pull together services from myriad systems into a semblance of order -- even as IT shops transform themselves into cloud-based and DevOps-focused operations. Open up this handbook to learn more.
EGUIDE:
This expert e-guide offers 10 professional tips to improve the management process of IT assets and IT support in your data center. Walk through these tips and see first-hand how they can improve upon the strategies you already have in your data center while also offering a fresh new perspective.
ESSENTIAL GUIDE:
Of all the recent developments in the IT operations sphere, automated root cause analysis is one that has many enterprises salivating. But despite the obvious interest around AIOps, many IT monitoring vendors are hesitant about jumping on the bandwagon. Keep reading to hear what you could stand to gain from AIOps.
EGUIDE:
In this expert e-guide, learn how one CIO was able to leverage ITSM to improve business processes as well as incorporate the ITSM strategy to a mobile workforce.
ESSENTIAL GUIDE:
AIOps tools use AI to monitor and manage environments under the direction of the operations team – but what impact does this have on IT's value to the greater business? Continue reading to uncover more.
