EZINE:
In this week's Computer Weekly, we look at the differing approaches to teaching computer science across the UK and assess the pros and cons of each. Our latest buyer's guide examines the technologies and best practices of multicloud environments. And we find out what you get for your money when buying cyber insurance. Read the issue now.
EZINE:
In this week's Computer Weekly we revisit subpostmaster grievances with the Post Office's IT. Despite years of allegations that the Horizon transaction processing system was at fault for many accounting shortfalls, the Post Office unrelentingly defended it. Read the issue now.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
WHITE PAPER:
This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
EZINE:
In April, the Philippines suffered its worst-ever government data breach, when personal information, including fingerprint data and passport information, belonging to around 70 million people, were compromised.
WHITE PAPER:
This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.
CASE STUDY:
Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.
RESOURCE CENTER:
Attending one of the jam-packed IBM developerWorks Live! briefings will shorten your learning curve, and improve the quality and results of your most difficult software projects. Keep up-to-speed on the latest trends in the industry by signing up now for some of the most powerful briefings.
CASE STUDY:
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
