IT Channel Management Reports

MicroScope market update: the world of print
sponsored by MicroScope
EGUIDE: The threat of the paperless office is as far away as ever and for now there are plenty of choices for those looking to sell printer technology. This guide will provide an update on some of the recent activities by vendors on the hardware front as well as looking into the managed print service world.
Posted: 08 Feb 2021 | Published: 05 Jul 2017

MicroScope

The rise of the MSSP
sponsored by MicroScope
EGUIDE: In this e-guide we focus on managed security service providers. We look at how the channel is increasingly aware of the need for MSSPs to meet the demands of customers and the need to adapt and modernise former approaches.
Posted: 08 Feb 2021 | Published: 11 Jun 2018

MicroScope

MicroScope – July 2023: The pressure to deliver
sponsored by MicroScope
EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
Posted: 06 Jul 2023 | Published: 07 Jul 2023

MicroScope

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

IT managed services companies: Making the transition work
sponsored by TechTarget IT Channel
EBOOK: The business model journey for IT managed services companies is no simple one. This guide gives tips for navigating various aspects of that journey.
Posted: 10 Apr 2018 | Published: 10 Apr 2018

TechTarget IT Channel

Mobility Services 101
sponsored by TechTarget IT Channel
EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

TechTarget IT Channel

MicroScope October 2014: An issue covering the growth of shadow IT
sponsored by MicroScope
EZINE: An issue highlighting the changing purchasing habits and the need for the channel to have a wide base of client contacts
Posted: 10 Oct 2014 | Published: 10 Oct 2014

MicroScope

Channel Strategies E-Zine: April 2010/ No.1
sponsored by TechTarget IT Channel
EZINE: VARs and integrators know their stuff when it comes to their key technologies and vertical markets. In the inaugural issue of Channel Strategies E-zine, learn how to build brand awareness among potential customers to make sure word spreads about your company's skills and expertise.
Posted: 24 Mar 2010 | Published: 24 Mar 2010

TechTarget IT Channel

Take Charge of MSP Sales and Marketing
sponsored by TechTarget IT Channel
EBOOK: This three-part guide aims to help MSPs build sales operations and make key marketing decisions that will generate brand-new leads and expand customer bases.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

TechTarget IT Channel