EZINE:
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
WHITE PAPER:
Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
ESSENTIAL GUIDE:
This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process.
WHITE PAPER:
In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
WHITE PAPER:
In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.
WHITE PAPER:
Organizations in every industry are exploiting advanced technologies to gain a competitive advantage. In this whitepaper learn about IBM's vision for the new enterprise data center which offers an evolutionary new model for efficient IT delivery.
EGUIDE:
We asked our regular panel of cyber experts, the Computer Weekly Security Think Tank, to consider and highlight the risks posed to industrial control systems (ICS) and other elements of operational technology (OT), and advise on what steps CNI operators should be taking to address them.
WHITE PAPER:
The Global Defense Solutions Projects and Defense Exchange Conference (SPADE) is held annually to bring together organizations involved in network-centric operations, intelligence activities and other defense aspects. This resource explains some of the important topics.
